FAQ
Sizing & Fit
What size should I order?
- Refer to our size chart to find your best fit. If between sizes, choose based on your preferred fit—snug or slightly looser.
Do you offer plus sizes?
- Yes, Sculpté 01 is available in a range of sizes to accommodate various body types.
Payment Options
What payment methods do you accept?
- We accept major credit cards and PayPal for your convenience.
Shipping & Tracking
- Which countries do you ship to?
We offer worldwide shipping. Shipping costs are calculated at checkout based on your location.
- How does shipping/tracking work?
After processing (2-3 business days), you'll receive a shipping confirmation email with tracking details. Delivery typically takes 8-10 business days.
- Why doesn’t my shipping link work?
Tracking information may take a few days to update. If issues persist, contact us via contact form.
- Are there any anticipated shipping delays?
Due to ongoing global conditions, some delays may occur. We appreciate your patience and are here to assist with any concerns.
Order Management & Returns
- How can I cancel my order?
For cancellations within 24 hours of purchase, contact us. If the order has already shipped, refer to our return policy.
- What is your return policy?
We offer a 15-day hassle-free return/exchange policy. Items must be unworn, with tags, and in original packaging. Contact us to initiate a return.
Where is Sculpté based?
Sculpté is based out of Paris.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h